My client is Irelands Leading Hearing Health Care company, with over 80 clinics. They are seeking to hire a Hearing Aid Dispenser for their stores across BELFAST. This is a permanent position, Monday - Friday.
The role:
Schedule and conduct hearing tests within specified time frames, adhering to ATRT guidelines.
Perform hearing tests in accordance with HCPC Standards or other relevant professional bodies.
Recommend and sell appropriate hearing solutions following testing and in compliance with established standards.
Administer sales orders and perform associated administrative tasks promptly and accurately.
Maintain a refund rate below the company's minimum average.
Follow up promptly on telemarketing leads provided by the Marketing Department.
Submit required reports in a timely manner.
Participate in KPI review meetings, Performance Appraisals, and Performance Improvement Plans.
Accurately maintain audiograms and records in the Company's Diary Management System.
Provide after-sales service promptly and professionally.
Attend training courses and meetings to maintain knowledge and skills.
Provide market intelligence and recommend potential commercial opportunities.
Implement approved recommendations within professional standards.
Utilize company equipment efficiently to maximize sales.
Be flexible with working hours to meet client demands and marketing/sales initiatives.
Participate in cross-functional training as needed.
Carry out additional instructions from management as required.
Requirements, Qualifications, and Aptitudes
Qualifications/Experience/Skills:
Well-rounded education
Technical proficiency
Strong customer service skills
Proficiency in IT
Possession of a clean Driver's License
Personal Attributes:
Service-oriented mindset
Demonstrated empathy
Approachable and personable
Excellent communication skills
Ability to build relationships
Integrity and honesty
Reliability
Commitment to excellence
Collaborative team player
What's on offer:
Salary DOE
Uncapped commission
Car allowance
VHI Healthcare contribution
Pension scheme
For a confidential discussion and more information on the role, please contact Sarra Hadi.
sarra.hadi@collinsmcnicholas.ie
090-6478104