Learning & Development (L&D) Manager - County Galway - Permanent
Our client is seeking a dynamic and visionary Learning & Development (L&D) Manager to lead the design and delivery of our organisation-wide learning strategy. As a key member of the Quality Enhancement & Development (QED) team, you will champion a culture of continuous improvement, regulatory excellence and person-centred practice across the West Region.
This strategic and operational role ensures their workforce is equipped with the skills, values, and competencies to deliver high-quality support to individuals with intellectual disabilities. You will drive innovation in adult education, digital learning, and learning compliance, aligning L&D initiatives with their mission, values, and regulatory standards (HIQA, HSE, HSA).
Key Responsibilities:
1. Leadership & Culture
Lead, mentor and develop the L&D Services function, fostering a culture of high performance, continuous improvement and professional growth.
Champion a values-led learning culture that reflects our commitment to person-centred care and organisational excellence.
Lead and support special projects, such as organisation-wide accreditation, professional development events, and cultural transformation programmes.
2. Strategy & Planning
Design and implement a robust L&D strategy that aligns with their strategic objectives, workforce development priorities, and quality improvement plans.
Collaborate and work in partnership with senior leaders and operational managers to identify learning needs, skill gaps, and future capability requirements.
Engage with frontline staff and teams to ensure training is relevant, impactful, and continuously improved based on feedback and outcomes.
Integrate learning into the quality management system, ensuring that training directly supports quality enhancement and regulatory compliance.
Identify and secure funding opportunities to support strategic training initiatives and expand learning resources.
3. Compliance and Reporting
Establish and monitor L&D performance metrics, using data-driven insights to measure effectiveness, drive innovation, and demonstrate value.
Leverage digital learning platforms and technologies to enhance accessibility, engagement, and flexibility in training delivery.
Ensure organisational readiness for audits and inspections by maintaining rigorous compliance with mandatory training and documentation standards.
Oversee the operational management of the training databases, including HELM and HSELanD, ensuring accurate records, reporting capabilities, and user-friendly access.
Coordinate and monitor the mandatory and statutory training programmes, ensuring timely renewals and full compliance with HIQA, HSE, and HSA standards.
4. Training Delivery and Innovation
Design, deliver, and evaluate in-house training programmes, collaborating with internal experts and external providers to ensure evidence-based, high-quality learning experiences.
Support internal trainers and subject matter experts, providing guidance, resources, and feedback to enhance training delivery.
Coach and mentor managers and team leaders, helping them embed learning into everyday practice and foster a culture of development.
Line manage L& D team members, provide supervision, performance management, and professional development support as directed by the Head of QED
Qualifications and Experience:
Level 8 degree in Education, Organisational Development or a related field is an essential requirement of the role.
Demonstrated success in designing and implementing L&D strategies within large, complex organisations.
Strong knowledge of adult learning principles, instructional design, and digital learning tools is highly desirable
Recognise and understand the equal rights of people with an intellectual disability in society and uphold and respect those rights.
Familiarity with regulatory frameworks and best practices in Health and Social Care.
Exceptional communication, interpersonal, and project management skills.
Proven leadership ability to inspire, influence, and collaborate across diverse teams and levels.
Proven experience (2+ years) in a senior L&D role as a competent experienced people manager able to lead and motivate a team is an essential requirement of the role.
Integrity: Unimpeachable professional integrity and a commitment to the values and mission of BOCSI.
Ability to create order from ambiguity & willingness to roll up sleeves to directly solve problems, operates with a sense of urgency, ability to prioritise work, conscientious, attention to detail and “can do” attitude.
Strong communication and interpersonal skills, with excellent written & spoken English.
High attention to detail and ability to manage competing priorities. Strategic thinker with a hands-on approach to problem-solving.
Demonstrated ability to drive results through individual efforts and influencing others, without authority over them and a demonstrated ability to drive projects through to execution.
Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, Learning Management Systems.
Experience in change management and cultural transformation projects.
Knowledge of person centred practices & systems.
For a confidential discussion and more information on the role, please contact Deirdre Moran.
deirdre.moran@collinsmcnicholas.ie
091-706710
