Our client, a fast-growing wholesale furniture company, is seeking a highly capable Operations Manager to join their senior leadership team at their headquarters in Roscommon.
This is a full-time, permanent role offering full operational ownership across warehousing, logistics, and inventory. The successful candidate will be expected to lead from the front—working on-site, directly with the operations team, and collaborating cross-functionally to deliver excellent service and scale operations efficiently.
This is a high-impact role for someone ready to take the next step in their career, offering autonomy, professional growth, and the opportunity to shape operations in a dynamic, values-led business.
Key Responsibilities:
Operational Oversight
- Oversee daily functions including warehousing, fulfilment, and logistics.
- Ensure a safe, efficient, and compliant warehouse environment.
- Develop and enforce SOPs for goods receiving, storage, picking, packing, and dispatch.
- Ensure on-time, accurate, and cost-effective order fulfilment.
Inventory & Supply Chain Management
- Maintain control over inventory levels and location accuracy.
- Manage regular stocktakes, audits, and root cause analysis of variances.
- Monitor demand patterns to align inventory with sales forecasts.
- Coordinate supplier deliveries, 3PL operations, returns, and stock transfers.
ERP & Systems Contribution
- Support the rollout and optimisation of ERP and related systems.
- Align workflows with operational processes to ensure practical implementation.
- Enforce operational team compliance with documentation and systems use.
- Liaise with IT/system leads to address system-related issues.
Cross-Functional Alignment
- Collaborate with Sales, Finance, and Customer Service to ensure operational readiness.
- Proactively communicate stock availability, order timelines, and delivery status.
- Represent operations in planning meetings and interdepartmental discussions.
Performance Management & Continuous Improvement
- Define and monitor key KPIs such as order accuracy, pick rate, delivery timeliness, inventory accuracy, and cost per order.
- Drive continuous improvement initiatives to optimise throughput and reduce inefficiencies.
- Embed a performance-driven culture across the operational team.
- Explore emerging technologies, including AI and automation, to enhance operations.
Team Leadership
- Lead and support the warehouse and operational staff, ensuring clear expectations and performance alignment.
- Conduct regular team briefings and one-on-ones.
- Recruit, train, and develop team members to support business growth.
- Manage rostering, workload planning, and resource distribution.
Strategic & Budget Contribution
- Actively contribute to overall business strategy as part of the senior leadership team.
- Translate business goals into operational execution plans.
- Manage the operations budget including staffing, warehousing, and logistics spend.
- Report on operational costs, performance metrics, and investment opportunities.
Requirements:
- Strong operational execution across logistics, warehousing, and fulfilment.
- High systems literacy, particularly with ERP/inventory platforms (e.g., Intact, NetStock).
- Proven leadership and team management in a fast-paced environment.
- Excellent cross-departmental communication and coordination.
- Commercial awareness and understanding of cost efficiency and ROI.
- Hands-on mentality with strong problem-solving abilities.
- Commitment to continuous improvement and scalable growth.
- Accountability and results orientation.
Experience & Qualifications
- Minimum 5 years in operations, logistics, or supply chain (preferably in wholesale or distribution).
- Experience in team management and warehouse operations.
- Demonstrated ability to optimise systems and operational workflows.
- Solid financial understanding of cost centres and operational efficiency.
- Bachelor’s degree in Business, Operations, or Supply Chain preferred.
- Familiarity with AI tools and automation is a distinct advantage.
What’s on Offer:
- Generous base salary + performance-based bonus
- Senior leadership role with high visibility and influence
- High degree of autonomy and ownership
- Accelerated career progression in a scaling business
- A supportive, values-driven work environment
For a confidential discussion and more information on the role, please contact Sarra Hadi
sarra.hadi@collinsmcnicholas.ie
090-6478104