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Operations Manager

Our client, a fast-growing wholesale furniture company, is seeking a highly capable Operations Manager to join their senior leadership team at their headquarters in Roscommon.

This is a full-time, permanent role offering full operational ownership across warehousing, logistics, and inventory. The successful candidate will be expected to lead from the front—working on-site, directly with the operations team, and collaborating cross-functionally to deliver excellent service and scale operations efficiently.

This is a high-impact role for someone ready to take the next step in their career, offering autonomy, professional growth, and the opportunity to shape operations in a dynamic, values-led business.

Key Responsibilities:

Operational Oversight

  • Oversee daily functions including warehousing, fulfilment, and logistics.

  • Ensure a safe, efficient, and compliant warehouse environment.

  • Develop and enforce SOPs for goods receiving, storage, picking, packing, and dispatch.

  • Ensure on-time, accurate, and cost-effective order fulfilment.

Inventory & Supply Chain Management

  • Maintain control over inventory levels and location accuracy.

  • Manage regular stocktakes, audits, and root cause analysis of variances.

  • Monitor demand patterns to align inventory with sales forecasts.

  • Coordinate supplier deliveries, 3PL operations, returns, and stock transfers.

ERP & Systems Contribution

  • Support the rollout and optimisation of ERP and related systems.

  • Align workflows with operational processes to ensure practical implementation.

  • Enforce operational team compliance with documentation and systems use.

  • Liaise with IT/system leads to address system-related issues.

Cross-Functional Alignment

  • Collaborate with Sales, Finance, and Customer Service to ensure operational readiness.

  • Proactively communicate stock availability, order timelines, and delivery status.

  • Represent operations in planning meetings and interdepartmental discussions.

Performance Management & Continuous Improvement

  • Define and monitor key KPIs such as order accuracy, pick rate, delivery timeliness, inventory accuracy, and cost per order.

  • Drive continuous improvement initiatives to optimise throughput and reduce inefficiencies.

  • Embed a performance-driven culture across the operational team.

  • Explore emerging technologies, including AI and automation, to enhance operations.

Team Leadership

  • Lead and support the warehouse and operational staff, ensuring clear expectations and performance alignment.

  • Conduct regular team briefings and one-on-ones.

  • Recruit, train, and develop team members to support business growth.

  • Manage rostering, workload planning, and resource distribution.

Strategic & Budget Contribution

  • Actively contribute to overall business strategy as part of the senior leadership team.

  • Translate business goals into operational execution plans.

  • Manage the operations budget including staffing, warehousing, and logistics spend.

  • Report on operational costs, performance metrics, and investment opportunities.

Requirements:

  • Strong operational execution across logistics, warehousing, and fulfilment.

  • High systems literacy, particularly with ERP/inventory platforms (e.g., Intact, NetStock).

  • Proven leadership and team management in a fast-paced environment.

  • Excellent cross-departmental communication and coordination.

  • Commercial awareness and understanding of cost efficiency and ROI.

  • Hands-on mentality with strong problem-solving abilities.

  • Commitment to continuous improvement and scalable growth.

  • Accountability and results orientation.

Experience & Qualifications

  • Minimum 5 years in operations, logistics, or supply chain (preferably in wholesale or distribution).

  • Experience in team management and warehouse operations.

  • Demonstrated ability to optimise systems and operational workflows.

  • Solid financial understanding of cost centres and operational efficiency.

  • Bachelor’s degree in Business, Operations, or Supply Chain preferred.

  • Familiarity with AI tools and automation is a distinct advantage.

What’s on Offer:

  • Generous base salary + performance-based bonus

  • Senior leadership role with high visibility and influence

  • High degree of autonomy and ownership

  • Accelerated career progression in a scaling business

  • A supportive, values-driven work environment

For a confidential discussion and more information on the role of Operations Manager in Roscommon, please contact Sarra Hadi.

sarra.hadi@collinsmcnicholas.ie

090-6478104