The role of Customer Service
As a Customer Service professional, you will be the first touchpoint for customers looking to handle inquiries. Customer Service jobs offer a dynamic and fast-paced environment where your excellent communication skills, empathy, and problem-solving abilities will help to exceed customer expectations. You will have the opportunity to make a positive impact on the customer journey, build brand loyalty, and contribute to the success of the organisation. A career in Customer Service is always thought to be a rewarding one. Customer service agents handle a variety of tasks, such as answering phone calls, responding to emails, and sometimes chatting with customers online. This variety of responsibilities means the job is always interesting, and every day is different. Customer Service Agents are a valuable asset to any organisation. Other roles within the Customer Service sector include working as a Customer Service Rep or Representative, Customer Service Advisor, Customer Service Manager, Customer Service Coordinator or Customer Care Specialist, Customer Care Agent, Customer Support Agent or Call Centre Representative. The opportunities for multilingual candidates in this sector are endless - from customer support, technical support, insurance claim handling, pre-sales and sales functions to social media monitoring.
Living and Working in Sligo
Known for its thriving business community, Sligo is a great place to live and work. Sligo is known for its strong presence in pharmaceuticals, medical devices, healthcare, IT and manufacturing. Sligo is home to several multinational companies, such as Abbott, Abbvie, Phibro, and Overstock as well as thriving start-ups, contributing to continuous job creation and economic growth. Other major employers include Sligo Atlantic Technical University (ATU), Sligo University Hospital (SUH) and Aurivo. The presence of Sligo ATU also enhances the availability of skilled talent in the region. The job market in Sligo provides a favourable environment for professionals seeking career opportunities, with a combination of local businesses and international companies driving employment prospects. Whether you're a recent graduate looking to start your career or an experienced professional seeking new challenges, there are plenty of job opportunities to be found in Sligo.
