The role of Customer Service
As a Customer Service professional, you will be the first touchpoint for customers looking to handle inquiries. Customer Service jobs offer a dynamic and fast-paced environment where your excellent communication skills, empathy, and problem-solving abilities will help to exceed customer expectations. You will have the opportunity to make a positive impact on the customer journey, build brand loyalty, and contribute to the success of the organisation. A career in Customer Service is always thought to be a rewarding one. Customer service agents handle a variety of tasks, such as answering phone calls, responding to emails, and sometimes chatting with customers online. This variety of responsibilities means the job is always interesting, and every day is different. Customer Service Agents are a valuable asset to any organisation. Other roles within the Customer Service sector include working as a Customer Service Rep or Representative, Customer Service Advisor, Customer Service Manager, Customer Service Coordinator or Customer Care Specialist, Customer Care Agent, Customer Support Agent or Call Centre Representative. The opportunities for multilingual candidates in this sector are endless - from customer support, technical support, insurance claim handling, pre-sales and sales functions to social media monitoring.
Living and Working in Dublin
Dublin generally provides a favorable environment for job seekers, with a high concentration of opportunities and a competitive landscape. We partner with a variety of employers in Dublin’s city centre and greater Dublin, from independent start-ups to globally renowned organisations. Dublin City is home to a vast array of multinational corporations across multiple sectors, providing employment opportunities for a diverse range of professions. In general, salaries for jobs in Dublin's City Centre tend to be higher than the national average due to the concentration of multinational corporations and high-tech companies in Dublin. We have opportunities for everyone in Dublin, from graduates to experienced and senior jobseekers.