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Warehouse Operations Manager

Warehouse Operations Manager

Great opportunity in a brand new distribution centre for Regatta Great Outdoors. Regatta supply a range of waterproof jackets, fleeces, walking boots and camping equipment. The much-loved Irish brand prides itself on being your door to the great outdoors, no matter what the weather.

Reporting to the supply chain director, the Warehouse Operations Manager will manage and coordinate the activities of up to 80 warehouse personnel in all warehouse functions including goods in, order fulfilment (all brands), processing, customer returns and transport. Manage inter European stock transfers between the Groups EU DCs.

Duties and Responsibilities:

·   Responsibility for fleet management of various MHE

·        140,000sq ft DC in 170,000sq ft building Responsibility for the effective operations of all onsite operations from goods in, inventory management, pick pack, Despatch & Admin processes as well as the Returns, Rectification and QC service levels.

·        Support the onsite H&S / Facilities & HR functions.

·        Responsibility for the site budget, ensuring accurate monthly submissions to Finance

·        Working with the Shift Operations Management team, allocate appropriate resource between functions to ensure a smooth flow of work through the DC and that KPI’s and service levels are achieved

·        Planning for current and future demands including manpower requirements and operational resource

·        Lead and develop an effective site team, including preparation of succession planning

·        Ensure the operation delivers excellent customer service by developing great working relationships between teams at the fulfilment centre and the business stakeholders

·        Work alongside the Irish country Director to ensure service levels are met & exceeded.

·        Be accountable for expenditure within the site budget of approximately £4m

·        Ownership and Coordination of the site Business reviews each season to develop strategy for future seasons to improve site service and efficiency.

·        Review, assess and continually improve warehouse operational processes.

·        Full site budgetary responsibility

·        Responsibility for the operational leadership and management of all warehouse activities across all shifts to ensure exceptional service is provided to our customers

·        Responsibility for planning each season based on budgeted volumes with full contingency plans

·        Assume site responsibility in and outside normal working hours

·        Manage the selection, training, and development of colleagues within the team

·        Have an excellent understanding of site-wide financial and operational budgets

·        Embrace change and lead by example by upholding Company values and desired culture encouraging your team to do likewise.

Candidate requirements:

·        At least 5 years’ experience at senior level management role gained in a distribution / FMCG environment

·        Experience of managing operational budgets and ability to manage costs

·        Experience of project management & ideally start up or major change operation.

·        A track record of implementation supply chain improvements and successful change management.

·        IT literate with knowledge of WMS systems

·        Experience of inventory management systems and procedures

·        Experience of managing large teams, recruitment of large teams

·        Awareness of specific customer experience expectations dependent on DTC & Retail

·        Educated to degree level - desirable

·        Nationally recognised H&S qualification - desirable

·        Project management qualification - desirable

For a confidential discussion and more information on the role, please contact Rory Walsh.

Rory Walsh