Senior Management / Executive JobsVP of European Operations

  • GJ51199
  • Permanent
  • Connacht, Galway

Collins McNicholas

The Vice President of European Operations will lead Client Services (B2B) with a strong focus on client facing customer service and delivery; and will oversee the Operations for the entire European region which includes managing a regional team of Client Success and HR Specialists who interface with their clients. 

The VP will lead a growing team of professionals providing world-class customer service as well as in-country HR support for their clients who are expanding their operations across Europe.

Job Duties include:

  • Plan, direct, coordinate, and oversee operational activities within the EMEA region, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.
  • Give guidance, mentor and coach direct reports and other staff team members.
  • Provide supervision over the EMEA operations through coordination and directing activities consistent with corporate goals, policies and objectives.
  • Lead a team responsible for supporting clients requirements across Europe
  • Establish performance goals for each department and direct report
  • Interface with other internal departments including Legal, Sales and Finance, as needed, to ensure client satisfaction
  • Responsible for addressing and preventing issues, meeting target goals and controlling operational costs
  • Negotiate with potential new clients and existing clients expanding across Europe

Requirements:

  • Senior level business management/operations management eposure and strong experience interacting with people internationally.  
  • Deep and well-rounded knowledge of the HR function is critical for this role – previous experience as a HR Director is perferable.  
  • Technical fluency and excellent project management skills
  • Strong account management experience and Customer Service oriented, highly professional with a great attitude
  • The ability to pay meticulous attention to detail, yet also see “the big picture”
  • Strong ability to multi-task and be self-motivated
  • Ability to think and operate at a strategic level but execute on a tactical level
  • The right person will thrive in a “roll up your sleeves” environment, loves solving people problems and can pivot quickly.
  • Outstanding communication and interpersonal skills
  • An entrepreneurial spirit
  • Experience liaising with and coordinating multiple team members to drive toward a goal
  • Experience with Microsoft Excel, Word, Outlook and SharePoint

For further information, please contact Michelle Murphy in Collins McNicholas, Galway.

michelle.murphy@collinsmcnicholas.ie

091 706706

 

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