Visual Sales Rep with Spanish

Customer Service & Languages
Customer Service & Languages
Cork
Permanent
16350
Cork
Permanent
16350

Visual Sales Rep with Spanish

An exciting opportunity has come our way with our client based in Cork. This role would initially be working remotely with views to move into the office later in the year. This opportunity would suit someone with direct experience in telehealth support.

Key Responsibilities: (Full job spec available upon request)

  • May work in receiving inbound calls from patients, physicians, clients, and others to process patient support program enrollment as per guidelines.
  • May work in conducting outbound call projects to members for enrollment purposes, customer satisfaction surveys, and other outbound projects.
  • Collects and validates patient demographic information including insurance type and patient contact information.
  • Maintains a mutually effective working relationship with callers, physician offices, clients, team members, supervisors, and internal customers.
  • Maintains confidentiality of all patients according to privacy/regulatory standards.

Key Requirements:

  • 4-5 years of previous experience working in an office setting as a telephone customer service representative, or telemarketing representative required. Direct experience in a telehealth support function preferred.
  • Knowledge of basic medical terminology.
  • Experience in patient enrollment program is preferred.
  • Possesses the ability to effectively manage time.
  • Possesses the ability to work with minimal supervision.

For more information or even a private discussion please contact Jason O'Flaherty.

jason.oflaherty@collinsmcnicholas.ie

061-512276

Apply For This Job

Your Consultant
Jason O'Flaherty
Recruitment Consultant