Sales & Marketing JobsTelesales Agent

  • CJ50972
  • Permanent
  • Cork

Collins McNicholas

Great opportunity to join a growing telesales agent team in Cork, with uncapped commission. If you are a customer-focused person and have the drive to hit targets for competitive commission rewards then this could be for you.

Role Responsibilities:

  • Provide top-class customer service to each customer you speak with by living the core values of the client. Be helpful, understanding and simplify all customer interactions.
  • Achieve sales targets on a monthly basis
  • Facilitate sales of all products and services according to the client’s needs
  • Project a professional and customer-focused impression of the company
  • Identify and maximise opportunities to cross-sell additional products and services to existing customers.
  • Handle objections effectively and professionally
  • Become empowered to make decisions and improve standards
  • Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines
  • Ensure that feedback is relayed to Supervisor should any of the standards or procedures require change due to system or business requirements
  • Ability to develop opportunities and move them to a successful closed sales opportunity
  • Pipeline development and active management of prospects
  • Daily activity success against company key performance indicators
  • Meet the agreed standard levels of quality
  • Ensure a premium level of client satisfaction in one phone call – one-call resolution.

Role Requirements:

  • A passion for sales and a positive, driven attitude
  • Fluency in English
  • Ideally a minimum of 1 years’ sales (preferably telesales experience in a call centre environment)
  • Customer-facing experience is required
  • Excellent work ethic and confident phone manner essential
  • Good PC Skills

For a confidential discussion and more information on the role, please contact Lauren McCarthy.


First Name


Your Email (required)

Your mobile (required)

Where did you first find out about this job?

Comment / Cover Letter

Upload CV

In order to provide you with our services, we need to process certain personal information about you. We will only use your personal information to deliver the job-seeking or related services you have requested.

We seek your consent to store your data and provide you with the best possible service. If you have any questions regarding our legal obligations to you or your rights under the GDPR please refer to our privacy statement which clearly outlines all of your rights.

Related Articles

  • Find a job
  • Apply
  • Get a job