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Technical Sales Support Engineer - Pressure Safety Division

  • Sector: Sales & Marketing
  • Contact Email:
  • Job Ref: 18088

An exciting opportunity for an experienced Technical Sales Support Engineer to join an expanding company based in Cork who are a market leader in the Process Equipment & Engineering Solutions industry. This role will offer the successful candidate a permanent contract with a competitive benefits package. Experience working in technical sales is necessary with a process/instrumentation background an advantage.

Role Responsibilities:

  • To provide accurate and timely technical/commercial support and advice to existing & prospective ESI customers in the Irish & UK market, pertinent to the Over Pressure Safety devices (Bursting discs, Pressure safety/relief, Conservation Vents etc) scope from our product portfolio.
  • Interpretation of customer inquiries and preparation /issuing of subsequent quotations.
  • Assisting and advising customers to resolve any technical issues or queries relating to the prevailing product range and their applications. Ensure that the advice provided is accurate, current and secures a successful resolution to the enquiries.
  • Responsibility for awareness and action of related personal, department & company KPI’s.
  • Need to meet deadlines and work towards set Team and departmental targets.
  • Adherence to companies ISO 9000 Quality, and Health & Safety procedures.
  • Other duties as deemed necessary by company management.

Role Requirements:

  • Experience in a Technical sales role, &/or educational background in either Process, Instrumentation, Electrical, Mechanical or other appropriate related discipline.
  • Product knowledge of Over Pressure Safety, Process/Instrumentation would be a strong advantage.
  • Commitment to engage with company Training & Development program relevant to product portfolio.
  • Commercial awareness when liaising with both our customers & our supply chain.
  • Technical and commercial aptitude with a flexibility & willingness to learn in the role.
  • Strong interpersonal, good presentation and reporting skills and verbal communication skills.
  • Excellent administration & IT skills, including experience with MS 365, Excel, MS Word, PowerPoint & ERP systems. Must be able to identify Customer needs and recommend appropriate solutions whilst achieving the highest level of customer satisfaction.
  • Committed to Customer Satisfaction and continuous improvement.
  • Be capable of working consistently both as part of a team and on own initiative.
  • High attention to detail, with technical speed and accuracy.
  • Reliable and committed with ability to work in busy customer focused environment.
  • Organisational and problem-solving skills. 

For a confidential discussion and more information on the role, please contact Barry O'Brien.