Collins McNicholas

The Transfer Agency Department provides third-partyy fund services to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and the Investor Services Centre.

Knowledge/Skills

 

  • A flexible approach to work and being capable of handling multiple priorities in a fast-paced environment.
  • Accuracy and attention to detail is critical.
  • Strong PC Skills – thorough knowledge of MS Word & Excel and ability to learn systems used within the Business (Essential).
  • Excellent oral and written communication skills.
  • Effective verbal reasoning and numeric skills (Essential).
  • Excellent planning and organisation skills.
  • Strong analytical and problem-solving skills.
  • High degree of professionalism.
  • Drive and enthusiasm.
  • Ability to work on own initiative.
  • Ability to review and resolve complex queries.
  • Knowledge of Fund Administration and the regulatory environment is highly desirable.
  • A good understanding of effective risk management.

 

Major Duties

 

  • Support the Team Leader in day to day activities and deputise in their absence.
  • Day to day oversight of processing quality and timeliness in India.
  • Escalation point for unresolved issues for the India TA Dealing team and junior team members within Ireland TA Dealing.
  • Day to day client reporting – Prediction reports, cash reports, register reports etc.
  • Workflow queue management and analysis.
  • Responsible for assigned clients, taking ownership of TA Dealing team activity for these clients.
  • Ensure all deliverables are sent as per agreed timeframes.
  • Maintaining up to date procedures and checklists.
  • Completion of data protection checks and ensuring all external communication is issued in line with TA policy.
  • Maintain a close working relationship with other TA functional areas, such as New Business, Investor Services Centre, Registration, Finance and other internal areas.
  • Provide input to process changes which result in greater operational efficiency.
  • Able to serve a key subject matter expert and mentor to more junior partners.
  • Technically sound in area of expertise and has broader knowledge of other areas within the business.
  • To work with the team, internal departments and group projects area on any allocated projects.
  • Respond to client and investor queries in a timely manner.
  • Comply with Regulations and internal policies.

 

Experience

  • Transfer Agency experience is required.
  • Financial Services experience is required.
  • Previous client facing experience is favourable.
  • College/ University qualification is highly desirable.

If interested, please contact Blaithin O’Shea on 01 66 200 88 or email blaithin.oshea@collinsmcnicholas.ie

          

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