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System Administrator

  • Sector: IT
  • Contact Email: ryan.blackett@collinsmcnicholas.ie
  • Job Ref: 19685

We have an amazing opportunity for an experienced System Administrator to join a leading multinational here in Cork. In this role, you will be working in a small team on the Service Desk, providing first- and second-line support to users both onsite and remotely. Your main responsibilities will be providing first-time fixes where possible, commissioning and building user equipment, and triaging and escalating tickets when required. The ideal candidate will require broad technical knowledge, will have substantial relevant experience within a similar role and is someone who enjoys working in the Desktop Support space.


Key Responsibilities (full job description available upon request)


  • Provide primary IT support for local and remote users by responding to IT support queries received via telephone, email, online or desk visits
  • Proven Technical experience in a Windows environment including configuration and troubleshooting 
  • Proven experience of configuring and supporting MAC OS
  • Proven experience of scripting is a distinct advantage
  • Proven experience of setting up and supporting printing services
  • Good understanding of Networking along with Audio / Visual Systems 
  • Mobile device – Windows mobiles – iPhone, Android and Intune Mobile Device Management
  • Proven experience of with various application packages, MS office, Antivirus and security software along with supporting business applications such as Oracle, Zyme etc
  • Ability to work independently and think outside the box to bring problems to a successful resolution

Key Requirements

  • Minimum of 4 years of hands-on experience of Desktop support working directly with a local user base along with experience of supporting remote users
  • Bachelor’s degree from an accredited University/College is preferred or Microsoft MCSE or, A+ certification – minimum
  • Office365, MAC OS, Scripting
  • Excellent technical aptitude and troubleshooting skills.
  • A strong customer-focused communicator with excellent interpersonal skills.

For a confidential discussion and more information on the role, please contact Ryan Blackett.

ryan.blackett@collinsmcnicholas.ie 

(021) 4911065