Collins McNicholas

Our client based in Roscommon require a Solutions Architect for their expanding team.

Duties and Responsibilities:

  • Provide day-to-day technical support for end-users, including software and hardware (on site and remote support as required)
  • Troubleshooting end user issues and providing assistance with their queries
  • Responsible for fixing IT issues and dealing with 3rd party service suppliers
  • Monitoring IT environment by using tools which provide real time reporting and dashboards
  • The delivery of high quality engagements around Microsoft/HPE solution areas, technologies and products in diverse client environments.
  • The design and development of integrated solutions using latest generation products and technologies.

Technical Skills:

  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends
  • Deep technical experience in infrastructure design including private and public cloud, networking, virtualisation, identity, security and storage
  • Understanding of how to build resilient multi-site architectures
  • Experience with Microsoft Windows Server, Active Directory and Exchange an advantage 
  • IP phone system experience and Networking fundamentals – network basics and cabling
  • Experience with Windows, Linux, Hyper-V, VMware, SQL, Exchange, Office 365, Azure, RDS

Experience:

  • 4-5 year’s professional experience of working in a similar position, in IT Technical Support.

Education:

  • Third Level Degree preferred in Computer Science or equivalent – desirable.
  • Microsoft Certifications an advantage.

Certifications:

  1.  Microsoft, VMware, HPE and Cisco certifications a distinct advantage. Ongoing training and certification will play a central part in the role.

Abilities, skills and knowledge:

  • Time management – demonstrating skills in this area is pivotal for success in the role.
  • Resilient with the ability to manage and influence key stakeholders.
  • Energetic personality – driven to achieve results, solution focused and delivering consistently.
  • Excellent administrative and organisational skills with the ability to prioritise and to manage and meet deadlines.
  • Strong interpersonal skills with ability to establish relationships both internally and externally at all levels.
  • A genuine passion for IT and new technologies
  • A full clean driving licence. 

For a confidential discussion and more information on the role, please contact Aideen Cummins on 071-9140252 or email aideen.cummins@collinsmcnicholas.ie.

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