Shared Services Operations Manager

Accountancy & Finance
Accountancy & Finance
Clare
Permanent
16084
Clare
Permanent
16084

Shared Services Operations Manager

An exciting opportunity has come in with our client. We are looking for a Shared Services Operations Manager to join a growing organisation based in Shannon, Co Clare. This role would suit someone with extensive people management experience, coming from a Financial Services background and proven process improvement in previous roles.

Key Responsibilities: ( Full job description available upon request)

  • Monitor KPI’s to ensure Service Level Agreements are met.
  • Ensure Standard Operating Procedures are in place and updated for all Back-Office processes.
  • Monitor and present clear and concise data on output and performance.
  • Successfully lead the team towards achieving the goals of the department.
  • Cultivate a “continuous improvement” culture in the department so that all employees are fully conscious of the need to maintain quality and minimise risks and related costs, ideally using Lean Methodology.

Key Requirements:

  • Financial Services Regulation Knowledge.
  • Experience in Mortgage Banking Operations in a progressively responsible leadership role.
  • Demonstrated experience in leading process improvement initiatives.
  • Influencing/Persuasion & Negotiation skills.
  • APA in Housing Loans (desirable)


For more information or even a private discussion please contact Jason O'Flaherty.

jason.oflaherty@collinsmcnicholas.ie

061-512276

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Your Consultant
Jason O'Flaherty
Recruitment Consultant