Service Manager

  • Reference: CJ46438
  • Job Type: Permanent
  • Location: Kildare, Leinster
  • Category: Engineering, Technical & Manufacturing

Role Responsibilities:

  • Managing an existing team of approx. 20 employees in the delivery of service
  • Taking overall responsibility as Framework manager for delivering service to key clients
  • Lead the tendering framework submissions into key clients.
  • Implement and develop existing systems to ensure that all incoming routine & non-routine and emergency service requests are responded to in a timely fashion.
  • Management of existing service and maintenance contracts in Leinster.
  • Ensure that any works required onsite are actioned with minimum response time using existing staff and/or using a number of existing approved sub-contractors.
  • Develop the business sector including new annual service contracts, growing the business and ensuring business growth areas are achieved.
  • Continue with development of structure in Leinster to align with overall Business strategies.
  • Procurement of replacement parts and repair services internally or using external approved suppliers & supply chain.
  • Management of clients’ accounts.
  • Ensuring that invoicing and debt retrieval are prioritised as appropriate.
  • Responsible for all Health & Safety documentation and enforcement of safe work practices onsite during all service works.


Required Skills and Attributes:

  • Proven experience in managing a service team in a similar industry or utility.
  • Excellent inter-personal skills and communication skills.
  • Computer literacy and ability to use MS office software and other basic computer programmes necessary.
  • Strong analytical and problem-solving skills.
  • Strong collaborative skills with an ability to work effectively and lead in a team environment.
  • Have a willingness to learn and be challenged in the water and waste water industry.
  • M&E background in repair, installation, design and personnel management in any water &/or wastewater industry would be an advantage.


Educational Requirements:

  • Third level Mechanical or Electrical Degree or Diploma would be desirable or candidate with craft qualification that can demonstrate sufficient experience in a similar role will also be considered.

For a confidential discussion and more information on the role, please contact Eloísa Ruiz on 021 4911066 or email

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Eloísa Ruiz

Contact Consultant

  • Eloísa Ruiz
  • Recruitment Consultant
  • 0214911066
  • Connect with Eloísa
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