Senior Supply Chain Planning & Customer Service Supervisor required for leading Medical Company
Lead the Customer Service Team, ensuring mentoring, developing, and coaching of staff on meeting/exceeding performance expectations and defined objectives whilst ensure all team members are in compliance with QMS (Quality Management System) and supporting all audits as required.
Lead planning business execution of new programs and initiatives that include promotional activities, forecast and coordination for key events, new product launches, end of life processes and network redesigns.
Support Integrated Business Planning (IBP), Sales & Operations Execution (S&OE) working with the Global Planning and Marketing network
Lead site level Demand & Supply processes including anticipation and detection of any future potential supply chain risks.
Lead initiatives to meet and exceed Service Level targets as defined by the business such as OTIF (On Time in Full) and PA (Product Availability).
Ensure implementation of best practice for the Planning and Master Scheduling functions through Standard Work in Materials Management (SWIMM) process.
Lead operational excellence methodologies to drive continuous improvement.
Ensure compliance with all global customs and trade compliance regulations for all inbound and outbound flows.
Ensure all product shipped is invoiced and tracked within the appropriate business systems.
Analyze, develop, and implement long-term supply chain strategies and networks that address capacity issues and production location decisions in support of business goals.
Monitor key sales and operations planning performance indicators, cost-to-serve performance data, and coordinate cross-functional work teams to increase effectiveness of supply chain initiatives.
Follow all environmental, health & safety rules and procedures and participate in safety and environmental activities in order to improve the workplace for all employees and external environment
Complete special assignments, projects and tasks as requested.
Relevant third level qualification along with APICS or equivalent qualification.
Minimum 3 years’ experience in a similar role within a highly regulated sector.
Excellent communication and organizational skills.
Possess a decisive approach and the ability to operate in a dynamic environment.
Highly motivated with good analytical skills.
Good Working knowledge of all Microsoft office packages.
Experienced in use of ERP / MRP platforms (BPCS/SAP experience an advantage but not essential).
For a confidential discussion and more information on the role, please contact Deirdre Moran.