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SAP Business One Consultant Fully Remote

  • Sector: IT
  • Contact Email: gillian.nicholson@collinsmcnicholas.ie
  • Job Ref: 22853

We have a new opening for an SAP Business One Consultant – this can be a fully remote based position in Ireland. Well-established company the provide SAP ERP solutions to the SME sector in Ireland and the UK. The company is an SAP Gold Partner and has a large base of customers in Ireland and the UK.

In this position, you will have the opportunity to assist key customers with the implementation of SAP Business solutions, to help streamline their businesses using best-in-class solutions from the world’s leading provider of business software.

The ideal candidate should have strong software consulting experience

Role and Responsibilities:

Our Consultants play an essential role as the “interface” between our customers and the applications and technical services we provide. Your task is ultimately to interpret the business and operational needs of customers, and then manage the deployment of the software product to meet those needs.

  • Participate as professional services team representative in Sales Handover process for new customers.

  • Provide best practice implementation of high quality professional services for customers.

  • Provide professional training to system end-users and continually monitor training needs in the customer base.

  • Manage, monitor and document implementation plans, processes, meetings, agreed actions and Change Processes in line with Project Management best practices.

  • Work with Project Managers and Project Sponsors to ensure on time on budget delivery of projects.

  • Participate in project risk management, including early identification of potential risks and appropriate escalation to PM or senior management colleagues.

  • Manage Support handover of completed projects and liaise with the Customer Support team regarding support issues as appropriate.

  • Facilitate ongoing dialogue and review of customer satisfaction through proactive customer contact and account management

  • Build relationships and personal contacts at relevant customer touchpoints to research the client environment and understand their strategic goals and key metrics

  • Become an expert in the software products through formal and self-paced learning. There is a certification process.

Requirements:

  • Minimum of 3 plus years experience working with SAP Business One solution
    OR

  • Minimum 5 years working in a Professional Services or software vendor delivering professional services to customers using ERP.

  • Direct experience of working in formal and structured Project Management methods would be an advantage.

  • Must have strong presentation, interpersonal, written and oral communication skills.

  • Able to communicate technical concepts and instructions to non-technical people both orally and in writing, often under time constraints.

  • Able to analyse and advise on business processes and workflows. Able to document and communicate accurate requirements in this regard to technical colleagues.

  • Able to prioritise multiple competing tasks with limited resource availability, and react to changing priorities and timescales.

  • Ability to work remotely from home and other locations as required, and be comfortable collaborating with colleagues and customers via, conference calls, and online meetings

For a confidential discussion on this role please contact: Gillian Nicholson

gillian.nicholson@collinsmcnicholas.ie

090 6450665