Collins McNicholas

Dynamic Sales Manager required, with experience in managing a team of telesales consultants.

  • Day to day management of the internal sales team – a team of 20 outbound telesales agents
  • Working closely with all stakeholders to deliver a ‘best in class’ service
  • Leading the sales department to achieve sales results agreed with the business
  • Work alongside marketing to create innovative solutions and to drive a steady flow of leads into the operation through campaigns
  • Manage the operational element of the Recruitment and Selection Process
  • Design and deliver best-in-class training programs for new start induction and agent development
  • Create a roadmap for succession planning for future management and leadership development
  • Develop scripts and visual aids to improve customer experience and sales results
  • Create a compelling environment to support performance and employee retention                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       For a confidential discussion and more information on the role, please contact Celia Moloney on 091 706179 or email celia.moloney@collinsmcnicholas.ie.

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