At Collins McNicholas, we are currently seeking an experienced Sales Administrator to join our client's team who are based in Dublin 10. As a Sales Administrator, you will play a vital role in supporting the sales process and ensuring efficient order management. This is an excellent opportunity for individuals with sales administration or order management experience, to contribute to a successful and growing organization. You must have experience with SAP, Oracle or any ERP system and have experience using excel to be selected for this role.
Responsibilities:
Process and input orders accurately into the SAP system, verifying details and promptly resolving any issues or queries.
Generate and send order acknowledgements to customers, ensuring clear communication of order details.
Collaborate with planning and production departments to release order details in a timely manner.
Handle day-to-day inquiries related to specific contracts, products, or general information, providing prompt and accurate responses.
Coordinate the delivery of each contract, notifying customers of delivery dates and times.
Log customer complaints and work closely with the Customer Care Department to resolve issues effectively.
Collaborate with internal teams to launch project details, ensuring all technical requirements are known and appropriate delivery schedules are agreed upon.
Handle and resolve invoice queries promptly, ensuring timely and accurate processing.
Respond effectively to problems that arise in-house or on-site, minimizing disruption and delays.
Assist with front-of-house administration tasks.
Perform any other reasonable duties as required.
Requirements:
Previous administrative experience in a fast-paced workplace.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Experience using SAP for order management.
Excellent written and verbal communication skills.
Strong time management and organizational abilities with meticulous attention to detail.
Proactive problem-solving skills and a mindset for continuous improvement.
Ability to work both independently and collaboratively as part of a team.
For more information contact Niamh Cregg
niamh.cregg@collinsmcnicholas.ie
0719149732