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Reservations Agent

  • Sector: Office Support
  • Contact Email:
  • Job Ref: 20979

Our client based in Roscommon require a Reservations Agent to join their team. This is a permanent role in the hospitality sector.

This role will involve ensuring accurate & timely handling of reservations, including individual, group and tour bookings.

As a Reservations Agent, you will be responsible for:

  • Adhere and implement all rules and policies in the property
  • Ask guest to fill in registration card and reconfirm guest booking in computer system
  • Process guest payments
  • Be familiar with sales and promotional activity
  • Answer switchboard in a speedy, professional manner with an appropriate greeting
  • Liaise with sales/front office on a daily basis ensuring all relevant correspondence is at hand & take any reservations as appropriate
  • Ensure that all information is entered into Visual One System in a correct and timely manner
  • Update B&B Rates Sheets on a weekly basis and email to relevant staff
  • Ensure all cash, charge, float and till procedures are carried out in accordance with company policy
  • Ensure all reservations are accepted, recorded and confirmed

(Full spec available upon request)


  • Previous experience working in a similar role
  • Excellent communication & interpersonal skills
  • Previous experience working in a similar role is desirable
  • Highly organized with ability to prioritise workload
  • Excellent attention to detail
  • Strong computer skills
  • Good presentation & professional telephone manner

For a confidential discussion and more information on this Reservations Agent role, please contact Chloe Somers

071 9140254