Collins McNicholas

The Repair Services Representative is responsible for to providing administrative support which includes data entry, file maintenance and coordination of administrative workflow.

As a Repair Services Administrator your duties will involve:

  • Receive units from the Dock; and, into Oracle Receiving system.
  • Read and understand customer repair orders and customer warranty claims. 
  • Accurately prepare work order and prepare LRU and accompanying paperwork for repair in the shop (Log In).
  • Create daily inventory report for units in Receiving (External and Internal) that ready for repair and to process units into database.
  • Read and understand technician completed work order, verify required data is present and transcribe to Oracle database (Log Out).
  • Separate and assemble all documentation associated with transaction in standard format and update shipping information in Oracle database. 
  • Verify Sales Order after shipping and assemble audited paperwork.
  • Ensure customer quote/modification requirements/requests have been followed through.
  • Audit chargeable and non-chargeable transactions for accuracy of customer documentation, data entry of customer information, and technicians work record.          
  • Search for Customer information for repair to process units into Oracle database.
  • File and archive audited transaction.
  • Other tasks and duties as assigned.


The successful candidate’s skills and attributes will include:

  • Must have prior work experience in high volume data entry
  • Experience in using Microsoft Excel
  • Experience in Oracle is desirable
  • Must have excellent typing speed and accuracy
  • Ability to work independently

For more information or to apply please contact Tina Egan on 09064 78104.

Please Note: Collins McNicholas will not forward your details to any company without your prior approval.

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