Collins McNicholas

Shift based role – 7 days over 2 weeks (no night work required), be the Quality Liaison with all Operational groups

Responsibilities and Duties:

  • Drive problem solving with the goal to reduce cost incurred in scrap, customer returns and rework of product, working with the moulding and/or assembly teams.
  • Product Non Conformance
  • Where product non-conformances are identified through internal sources (moulding, assembly or quality) or customer complaints.
  • With Quality Supervisor manage quarantine, by reviewing the non-conformance on a daily basis ensuring the data and samples provided justifies entry to quarantine.
  • Ensure that where product non-conformances are identified that stock is appropriately traced, managed and the issue is to be contained.
  • Work within cross functional teams to define root cause/corrections required to resolve quality non-conformances.
  • Validate the effectiveness of the quality system in detecting problems found.
  • Identify improvement opportunities in the quality system to reduce the detection time of non-conforming product.
  • Propose changes to documentation and systems including the creation/modification of the documentation.
  • Carry out Process/internal Audits against Quality System requirements.
  • Customer complaint management – Assist in the processing of claim, including stock verification, investigation and traceability.
  • Ensure that when there are updates to the Quality system that this information is effectively communicated to all production personnel
  • Compliance to ISO 9001/ISO 14001/ISO50001/ISO 45001.

Qualification and Other Skills:   

  • Qualification: Certification/Degree Level 7 in a Quality discipline.
  • Experience in quality system auditing.
  • Experience in a high volume manufacturing environment.
  • A track record of problem solving (A3, DMAIC).
  • Knowledge of working with Lean manufacturing and Six Sigma methodology.
  • Computer Literate, MS Excel, Access, Word, SAP etc

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