The Quality Coordinator based in Sligo assists the Group Quality Director to manage the Quality Management System. The QMS is focused on providing tools which are focused on ensuring that the care provided meets the needs of service users and ensures safety.
The QMS includes the following components;
A Risk Management Framework
An audit process and schedule
Monitoring of Key Performance Indicators
Mechanisms that capture feedback including perception surveys, focus groups, meetings and the capture of positive and negative feedback.
Responsibilities include:
To implement the quality systems in place in the residential services to ensure compliance with all relevant regulations and standards and promoting the best possible outcomes for people availing of services.
To participate in the audit schedule including on site audits in the residential centres and day service, provide detailed report and support the Managers with corrective actions and monitor progress through quality improvement plans.
To collect, analyse and monitor quality assurance data, KPIs and emerging trends, compile this information into reports, and present these to monthly quality meetings.
Responsible for the production of the monthly quality report and preparation of the monthly Quality report.
To support the revision of policies and procedures and the maintenance of the document control spreadsheet.
To ask and receive feedback from all stakeholders in the service, develop advocacy groups and promote a culture of continuous quality improvement.
To take a lead in the implementation of an electronic quality assurance system.
To undertake an annual report of the company each year.
To attend the bi-monthly Quality & Safety Board Sub Committee meetings and present a report and data.
The ideal candidate will have:
Third level qualification in health, social care or quality management.
Experience implementing a quality system in a care environment.
A good knowledge of risk management and Incident management & review.
Knowledge and experience in regulations, standards and inspections.
Strong interpersonal, communication and presentation skills.
A full driving licence and access to own vehicle.
For a confidential discussion and further information on the Quality Coordinator role please contact Aideen Cummins.
aideen.cummins@collinsmcnicholas.ie
071-9140252