QC Team Leader

  • Reference: CJ46171y
  • Job Type: Permanent
  • Location: Munster, Waterford
  • Category: Science, Pharmaceutical & Food

Role Responsibilities:


  • To effectively manage all members of their team including areas such as, work rotas, productivity, training & development, housekeeping, safety, quality, documentation, etc. to ensure the organisation is run at maximum efficiency.
  • To manage online reporting, scheduling the work from start to sign off, developing and checking customer reports in a timely manner so as customer expectations are met consistently.
  • To perform analysis as requested to ensure that customer’s deadlines are met.
  • To review test methods for quotation purposes.
  • To ensure that the Systems and Procedures are maintained to meet regulatory requirements.
  • To provide continuous feedback to all members of their team on all items in relation to customer or organisational requirements / changes.
  • To handle any customer related queries where necessary and liaise with their team to solve these queries if needed.
  • To ensure all relevant documentation is authorised and filed accurately in line with company procedures.
  • To communicate regularly with their team and all other groups to ensure information is transferred effectively throughout the organisation.
  • To write and keep updated SOPs in their area of work.
  • To maintain a high standard of quality in the day-to-day work and to problem solve any quality issues with other members of the organisation.
  • To participate in routine regulatory and customer inspections.
  • To ensure that all employees are trained and have completed training records for all tests and other training completed.
  • To liaise with management, customers and other members of the organisation on any relevant problem areas or enhancements to the business.
  • To ensure the correct standards of cleanliness, tidiness and safety is maintained within the organisation.
  • To keep their training records up to date and to initiate training where possible.
  • To update any relevant documentation as required.
  • To ensure that customers’ requirements are fully met and in so doing be flexible to work in any area of the business as is required.
  • To identify any opportunities for improvement of quality and service and work with the team to implement continuous improvement.
  • In the absence of the Section Manager, this person is responsible for ensuring the continued smooth running of company.




  • At least 7 years’ experience in a GMP analytical laboratory is desirable. 
  • At least 2 years’ supervisory experience is desirable.
  • Ability to co-ordinate, schedule and prioritise analytical work. 
  • Excellent technical ability and strong, proven leadership skills. 
  • Passionate about quality and customer service.  
  • Good team player, organised, accurate, strong documentation skills.
  • Good communication skills both internally and externally.
  • Ability to understand customers’ requirements and to be able to devise and articulate the most appropriate solutions.



  • A degree or diploma in chemistry or a related discipline

For a confidential discussion and more information on the role, please contact Rory Walsh on 021 4911063 or email rory.walsh@collinsmcnicholas.ie

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie

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Rory Walsh

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  • Rory Walsh
  • Cork Regional Manager
  • 021 4809118
  • Connect with Rory
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