Administration / Office Support JobsProject and Operations Coordinator- Dublin

  • 50115
  • Permanent
  • Dublin North, Dublin South

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Collins McNicholas

  • This role will lead the team to support and enable the other units/teams within the Organisation to deliver on their business commitments. The unit supports other teams by co-ordinating, facilitating, documenting, technical input and tracking cross-team or whole unit initiatives which are designed to improve our collective effectiveness, efficiency and quality.

    Quality and Efficiency Improvement – Development and implementation of quality improvement initiatives supporting units to improve the quality of their day to day work 

  • Drive a programme of procedural change management – implementing changes designed to improve other teams’ effectiveness and efficiency 
  • Where required, support existing checks and develop guidance/ interventions to improve data quality on existing IT systems 
    Governance and Accountability – Ensure that the Unit contributes to and is compliant with Pobal corporate governance requirements 
  • Co-ordinate and develop activities designed to support the unit’s data protection responsibilities. 
  • Develop processes and procedures that improve the unit’s ability to respond efficiently to programme audit requirements including document management procedures. Support the development of EOperations’ approach to case management co-ordinating procedural changes, identifying resource requirements and developing information flows. 
  • Track and carry out periodic checks to examine the extent to which practice is in line with agreed procedures 
    Ad hoc supports – Responding to general requests from Directorate members for support that helps them to deliver on business objectives – Supporting the development and adoption of a general project management approach within the directorate. Helping to establish good practice in project governance.
    Line management – If required, management of staff to support this functional area


  • Relevant third level qualification is essentiaL
  • 4 Years + experience in a similar Project Management role
  • Experience of systematic approaches to the development of quality and efficiency within a team setting e.g. TQM; Lean Six Sigma. 
  • Experience in analysis and administration of business processes 
  • Proficient in MS applications, particularly Word, Excel, Outlook, MS Project as well as programme databases and SharePoint 
  • Experience and proficiency in Customer Relations Management (CRM) systems 
  • Experience in implementation of funding programmes


  • Understanding of funding administration processes 
  • Knowledge of workings of the community/voluntary/public sector 

For a confidential discussion and more information on the role, please contact Nicola Egan on 090 64 78104 or email

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