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Operational Excellence Manager

  • Sector: Medical Devices
  • Contact Email:
  • Job Ref: 19072

We are currently looking for an Operational Excellence Manager to join a leading medical device client in Galway on a permanent basis.



The purpose of the role is to embed a culture of continuous improvement into the Galway organisation through a focus on Production Unit Excellence, Business Service Excellence, Continuous Improvement Reviews, Strategic Thinking and a mindset that there are always opportunities to improve Culture.



Culture: Responsible for managing the annual culture survey and associated focus groups and incorporating key findings into the Site SQP process as well Production Unit strategies and strategies of each the Business Service areas. Also responsible for embedding our behavioural standards into the Galway organisation and assisting with the High-Performance Leader training.


Site Strategy: Manage the site strategy process ensuring inputs are encouraged from all areas, a prioritisation process is in place to select most impactful projects and that a quarterly process is in place to communicate progress to all stakeholders.


Key Systems: The Operational Excellence Manager should own and improve the process by which each business support area improves its key systems including Value Stream Mapping and associated tools. Systems owned by the Operational Excellence Manager such as Galway’s Line Performance System (LPS) should be benchmark examples of how a great system should operate.


Production Unit Excellence: The Operational Excellence Manager working in partnership with the Production Unit Managers should ensure that a culture of Continuous Improvement is embedded in the Production units. This should manifest itself in increasing the Lean / Operational Excellence competence of all staff but especially the supervisors and product builders along with demonstrated examples of improvements in all aspects of the running of the Production Unit. The Operational Excellence Manager should put in place a system to ensure that each Production Unit has a roadmap showing their Lean / Operational Excellence improvement strategy with milestones.


Continuous Improvement (CI) Reviews: Manage the process for timely CI reviews in both Production and Business Support areas that take a balanced view with clear focus on “Go See” and connecting with people who do the work on a daily basis.


Benchmarking & Assessments: Manage and coordinate benchmarking visits to other sites ensuring that these are focussed and the knowledge acquired is documented and appropriately shared in the Galway site. Manage visits to the Galway site by Suppliers and other organisations looking to learn from us and ensure that the feedback from visitors is documented and assessed for key themes. Organise for external Operational Excellence Assessors to assess our culture and key systems every two to three years to give us feedback on our Operational Excellence journey.



  • Leadership skills. Communication, Relationship building, coaching and developing people. 
  • Operational excellence and lean thinking.
  • Change management especially in area of culture.
  • Organisational awareness and business acumen.
  • Excellent Systems thinking and Value Stream Mapping.
  • Strong manufacturing line layout and flow competencies.
  • Project management skills.
  • Strategic and Critical Thinker.
  • Supply chain and Capacity Planning competencies.
  • Financial Management.


Education and Experience

  • Bachelor’s degree in Manufacturing/Engineering field. Master’s preferred.
  • Minimum Experience: 8/10+ years’ in an operations environment.
  • 5 years + in leadership capacity.

For a more detailed and confidential discussion on this role contact Amy Newell.