Collins McNicholas

Your ability to work with a wide variety of sister companies and people will help ensure our success. Being able to prioritize and execute tasks daily will be challenging and rewarding.

Key Responsibilities:

  • Administrating enterprise hardware and software
  • Troubleshooting skills and root cause analysis of issues for:
    • EqualLogic Storage
    • Dell Clients and Servers
    • Hyper-V – Microsoft VMM
    • Windows Clients
  • Hardware troubleshooting Skills, coordination and Vendor Communication Skills.
  • Performance Analysis of Server Infrastructure and Client environment
  • Provide day to day operational support of Client and Server systems
  • Maintain environment health from vulnerabilities, hardware firmware and software updates.
  • Participate in Spring and Fall Disaster Recovery exercises.
  • Troubleshooting skills and root cause analysis of issues for Client Server environment
  • Work with server, database, storage, network and other cloud administrators in the supporting infrastructure organizations to collaborate, plan on overall support.
  • Experience Required:
  • Min of 5 years’ experience in a similar role.
  • Microsoft OS Windows 7,8,10 & Server 2008/2012/2016, Office 365, Exchange, Active Directory, Backup, Infrastructure
  • Experience in web technologies and cloud infrastructures?
  • Experience with TCP/IP networking, Switches, Routers & Wireless Networking exposure?
  • Virtualisation support experience, VMware, HyperV etc
  • Multiple site experience.
  • Strong troubleshooting skills
  • Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
  • Work closely with help desk peers in cross-training, development/implementation of operational excellence procedures and fostering teamwork.
  • To maintain a high degree of customer service across multiple sites.
  • To take ownership of user problems and projects onsite. 
  • For further information on this position please contact Gillian Nicholson @ gillian.nicholson@collinsmcnicholas.ie or call Gillian on 0906478104

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