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Mortgage & Loan Customer Service Agent:
Exciting opportunity for an experienced customer service agent to join a leading organisation in Shannon.
Previous experience in a customer service function with credit management essential.
Mortgage & Loan Customer Service Agent: Job duties:
- Contacting customers over the phone and email.
- Credit management of accounts.
- Identify solutions to customers and answer any queries.
- Recommend strategies to customers and explain processes available to them.
- Customer service experience in a contact centre or similar service environment.
- Experience with credit management.
- Collections or loan qualifications desirable.
- Excellent customer service and communication skills.
- Experience working as part of a team.
For more information please contact Claire Normoyle on 061-512270 email@example.com