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Banking Customer Service Agent:
Speciality is Mortgage, Lending & Loans. Further Educational Assistant will be provided.
If you are a customer service professional or a business graduate with excellent customer service experience, looking to develop your career and expand on your skills, this is an excellent opportunity including further educational assistance.
The successful candidate will join an energetic team in a fast-paced role.
- Helping customers over the phone and email.
- Familiarising yourself with the business and the industry.
- Credit management.
- You will help the customers in identifying solutions to their individual accounts and offer advice and solutions.
- You will also recommend strategies to customers and explain processes available to them.
- Customer service experience in a contact centre or similar service environment.
- Experience with credit management.
- Collections or loan qualifications desirable.
- Excellent negotiation and communication skills.
- Excellent customer service and communication skills.
- Experience working as part of a team.
If you would like to chat about this role, please contact: Claire Normoyle on 061-512270 firstname.lastname@example.org