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Collins McNicholas

Mortgage & Loan Customer Service Agent:

Exciting opportunity for an experienced customer service agent to join a leading organisation in Shannon.

Previous experience in a customer service function with credit management essential. 

Mortgage & Loan Customer Service Agent: Job duties:

  • Contacting customers over the phone and email.
  • Credit management of accounts. 
  • Identify solutions to customers and answer any queries. 
  • Recommend strategies to customers and explain processes available to them.


  • Customer service experience in a contact centre or similar service environment.
  • Experience with credit management. 
  • Collections or loan qualifications desirable. 
  • Excellent customer service and communication skills.
  • Experience working as part of a team. 

For more information please contact Claire Normoyle on 061-512270

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