Medical Information Agent - Swedish

Customer Service & Languages
Customer Service & Languages
Cork
Permanent
15782
Cork
Permanent
15782

Great opportunity for a Bilingual Swedish and English Customer Service Agent to join a leading multinational organisation based in Cork.


Overview of Main Responsibilities (full job description available on request):


  • Accurately record all medical communication transactions into the medical information database. 
  • Facilitate the fulfilment of customers’ requests.
  • Integrate compliance into daily activities.
  • Identify queries containing either adverse events or product quality complaints and handle these in accordance with the appropriate procedures.


What the ideal candidate looks like:


  • Fluency in both Swedish and English languages.
  • Bachelor´s degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or relevant equivalent business experience. 
  • Knowledge of service centre or medical information operational experience.
  • Effective prioritization showing the ability to be flexible whilst meeting customer needs and managing their expectations.


What you will get in return:

  • Competitive Salary (depending on experience)
  • Healthcare
  • Pension
  • Life Assurance
  • Educational Assistant


For a confidential discussion and more information on the role, please contact Jason O'Flaherty.

jason.oflaherty@collinsmcnicholas.ie

061-512276

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Your Consultant
Jason O'Flaherty
Recruitment Consultant