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IT Support Engineer

  • Sector: IT
  • Contact Email: paul.dunican@collinsmcnicholas.ie
  • Job Ref: 19368

We are working with a Multinational Medical Device Manufacturer based in Offaly and are looking to hire a IT Support Engineer to join their team.


This is Permanent Role based in Offaly with an attractive package on offer for the successful candidate.


Job Responsibilities:

  • Provide hands on experience in Hardware and Software Support, Network Support and Telephone Systems.
  • Write and maintain documentation (i.e. Work Instructions, Network Diagrams, Status Reports, Inventory Details in a concise, accurate and comprehensive manner.
  • Maintain user access rights to the network and other resources in compliance with applicable procedures, regulations and management approval.
  • Maintain accurate site hardware site inventory and documentation.
  • Ensure that site compliance activities (permission reviews, backups, test restores, patching etc.) are performed and issues escalated in a timely manner.
  • Apply change control procedures and adhere to SOPs.
  • Provide a high standard of delivery of IT Support services to end users by Phone and in person. 

Job Requirements:

  • Minimum 2 Years Experience in a Similar Role, Experience in a Multinational Environment would be advantageous.
  • Third Level Qualification/Diploma in Information Technology.
  • Experience in Windows 7,10 and 11, AD Administration, Veeam, Commvault, Office365, Citrix, HyperV.
  • Good analytical skills and a proven ability to solve problems.
  • Good documentation skills.

If you would like more information on this role you can contact Paul Dunican

paul.dunican@collinsmcnicholas.ie

(090) 641 7022