We have a new opening for an IT Support Engineer Analyst with our client based in Roscommon. This is a fantastic opportunity to work with one of Irelands leading Cloud Service Providers specialising in Cloud Technologies.
This is a permanent opportunity based in Roscommon we are also open to Hybrid working.
- Building upon solid IT Support experience, the IT Support Engineer will work with customers in:
- The delivery of high quality engagements around primarily Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.
- Bachelor’s degree in computer science or related field preferred
- Although not essential, applicants with Industry certifications relating to key vendors such as Microsoft, HPE, Cisco, IBM etc. is advantageous.
- 2+ years end user support within an IT environment as part of responsibilities.
- 2+ years of design, implementation, and/or support of highly distributed users (i.e. having responsibility for ensuring availability, reliability, etc.)
- Good understanding of cloud computing technologies, business drivers, and emerging computing trends
- Technical experience in infrastructure design including Private and Public Cloud, Networking, Virtualization, Identity, Security and Storage.
- Understanding of how to build resilient multi-site architectures
- Experience with Windows, Linux and OSS technologies.
- Experience with Windows and associated Microsoft Technologies.
- Ability to perform troubleshooting to diagnose and resolve problems.
Non-Technical Experience Required:
- Building Customer/Partner Relationships
- Proven track record of driving decisions collaboratively, resolving conflicts and troubleshooting issues
- Problem-solving mentality leveraging internal and/or external resources
Technologies we use:
HPE Servers/Storage, Microsoft Azure, Hyper-V, VMWare, Windows Server, Networking, Wireless Technologies, Hyperconverged
For further information on this opportunity please send your CV for the attention of Gillian Nicholson to email@example.com or call Gillian for a discussion on the role