Our client, a leading multinational within the Financial Services Industry is on the lookout for an Investor Services Analyst to join the team in their Limerick office. This role is being offered on a fixed term contract of 7 months. This role would be great experience for someone who is looking to grow their career within the investor services area. The right candidate will have excellent communication skills and will have experience within a contact center environment as it is a phone and email based role.
Responding to investor queries via phone or email
Ensure queries are answered in line with department procedures
Act as a mentor to new team members
Ensure your tasks are completed within the correct time scales
Attend and participate in team meetings
Participate in client visit meetings as required
Complete any other ad hoc tasks given by your line manager
Working knowledge of Client & Investor Servicing
Knowledge of Fund Administration and the regulatory environment
Ability to work to set deadlines
Proficiency in Microsoft Office Suite
Analytical Skills are required to research and resolve queries
Excellent communication skills
Contact center experience
For a confidential discussion and more information on the role, please contact Ryan Blackett.