Customer Service & Languages JobsInternational Inside Sales Representative

  • GY51313
  • Permanent
  • Galway

Collins McNicholas

An Exciting Opportunity for an International Inside Sales Rep to work with a leading IT Solutions provider.

You will support and assist the Inside and Outside sales teams in the area of international sales orders.

Key Duties & Responsibilities

Input or update orders accurately in Great Plains/Quotewerks.

  • Download automated orders from Quotewerks for approval by Finance and distribution to suppliers.
  • Obtain serial numbers, track returns and returns numbers, shipping of replacement product(s).
  • Track customer orders and order support, provide ETA and order status to stakeholders, ensuring delivery to client requirements.
  • Ensure that Sales Tracker is updated with a high level of accuracy and attention to detail.
  • Ensure clear and up to date order/PO information is provided to stakeholders [e.g. Sales Reps and so on], action order updates from stakeholders and provide timely response to queries.
  • Provide month-end Support Renewals Report to ISR’s.
  • Provide month-end Deliveries Report to Finance team.
  • Work with US colleagues, vendors, and distributors located in multiple time zones to ensure the services and offerings provided to its US operating companies are met.
  • Communicate, collaborate, and drive work successfully within a team environment, and building collaborative relationships with colleagues, customers and suppliers.
  • Participate in the improvement and automation of existing processes and best practice.
  • Work with sales and finance to address customer concerns (including invoicing), implement administrative or organizational solutions for the team [e.g. Quotewerks and so on].
  • Provide ad-hoc reports/updates as required.

Experience required:

The essential skills/attributes are: 

  • Working knowledge of networking, security and storage technology desirable
  • Work independently and be self- motivated
  • Excellent communication skills both verbal and written
  • Strong interpersonal skills and ability to achieve the desired results in a fast paced, highly competitive, multi-tasking environment.
  • Excellent attention to detail.
  • Excellent numerical ability.
  • Strong work ethic and positive attitude
  • Detailed and organized in approach to work and follow through.

For a confidential discussion and more information on the role, please contact Deirdre Moran.


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