Inside Sales Specialist

Sales & Marketing
Sales & Marketing
Mayo
Permanent
16514
Mayo
Permanent
16514

Experienced Technical Inside Sales Specialist required in Mayo.


Responsibilities:

  • Manage all European House Accounts.
  • Support the European Sales organisation on technical and commercial related matters.
  • Collaborate with the US Inside Sales Team in various tasks as this team is cross functionally trained and working from the same system.
  • Support APAC reseller accounts.
  • Prepare and follow up on quotations with emphasis on the company’s portfolio.  
  • Support in managing the sales process for the product lines, target accounts and sales opportunities via phone, WebEx, e-mail.
  • Engage with existing customers and qualified sales leads, guiding customers to the product solution that best meet their needs.
  • Coordinate with internal resources to address customer questions/objections, providing budgetary pricing, creating, and submitting individualised quotes, and closing the sales process through the point of order receipt.
  • Provide the customers with all necessary pre- and after sales support, and satisfy customers’ needs with a sense of urgency.
  • Monitor, maintain, and update customer information and competitive intelligence data into our CRM database. 
  • Work closely with the customer service and planning teams to ensure customers are informed of their order status.
  • Support and follow up on all customers documentation requests.  

Requirements:

  • Third level Business Qualification ideally with a previous tele sales/sales experience in a technical environment.
  • Experience with incoterms and international trade is an advantage.
  • Demonstrated ability to quickly grasp and master technical concepts and articulate them well to others.
  • Outstanding listening, verbal, and written communication skills.
  • Strong interpersonal skills with ability to communicate effectively with a wide range of customer personality types.
  • Proficient computer skills are essential including the use of Word, Excel, Power Point, Outlook, and CRM programs.
  • Effective and engaging telephone communication skills, polite, confident, and friendly manner.
  • Efficient time management skills with the ability to stay focused on primary business objectives in a fastpaced, dynamic environment.
  • Proactive, customer focused, results driven with excellent attention to detail. 

For a confidential discussion and more information on the role, please contact Deirdre Moran.

deirdre.moran@collinsmcnicholas.ie

(091) 706710

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Deirdre Moran
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