Back to Job Search

Inside Sales - Polish Speaking

  • Location: County Westmeath
  • Job Type:Permanent


The primary role of the Internal Sales/ Customer Service Representative is to provide key support to customers and external sales representative in terms of administrative duties linked to the efficient and timely management of all customer requirements.


  • Building relationships with existing and new customers

  • Receive and process customer orders

  • Provide advice and support relating to customer issues and queries i.e., deliveries, order queries, inventory etc

  • Assist the quality department with claim processing

  • Monitor and oversee transport timeline schedules in conjunction with the logistics department.

  • Liaise with the onsite departments i.e., technical, R&D, colour laboratory to provide the customer with product information.

  • Offer sales support to the external sales team in terms of monitoring existing customers and developing opportunities for new customers.

  • Maintenance of various reports relevant to the department.

  • General administration duties as required.

Essential Criteria

  • Fluency in Polish language preferable and any additional Eastern European language would be of benefit but not necessary.

  • Good standard of both spoken and written English.

  • Attention to detail and accuracy essential.

  • The successful candidate would ideally have a qualification in Business or a related discipline together with 2/3 years’ experience in a customer service / telesales environment together with supervisory experience. 

  • Experience of the above within the manufacturing industry would be advantageous

  • Strong customer focus

  • Excellent communication skills both written and verbal.

  • Proficient in MS Office applications in particular Excel.

  • Knowledge of ERP system an advantage but not essential as full training will be given.

  • Manufacturing / Technical knowledge preferred but not critical

Terms & Conditions

  • Working week – Monday to Friday, 8:30am to 5:00pm with one hour for lunch

  • Salary – negotiable DOE

  • Permanent Full-time Position

Company benefits

  • Subsidised canteen

  • Employee Assistance Programme

  • Pension

  • On-site parking

For a confidential discussion and more information on the role, please contact Sarra Hadi