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Human Resources Analyst

  • Sector: HR & Training
  • Contact Email:
  • Job Ref: 19050

Our client is an industry-leading multinational in Limerick are looking to hire a HR Analyst for an initial 9-month contract. In this role you will assist in the administration of various Human Resource programs, services, and processes, interacting with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies. Great opportunity to gain multinational experience with scope for progression.

Key Responsibilities:

  • Responds to questions and advises employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. 
  • Demonstrates a positive, professional, customer and delivery-orientated image of the company. 
  • Proactively provide continuous status updates, guidance, and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution.
  • Provides feedback and recommends process improvements to management.
  • Processes HR Services requests such as organization changes, compensation changes, leave requests, other data updates, etc. including complex and non-routine requests.
  • Performs HR operational processes such as report generation, background checks, new hire onboarding, etc.
  • Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility.
  • Will act as a training resource for other HR Service Analysts. 
  • Participates in User Acceptance testing of new systems or features of existing systems.

Overview of Requirments:

  • Degree and/or relevant work experience in human resources.
  • Experience in a call centre would be beneficial with demonstrated ability to handle complex / non-routine inquiries.
  • Excellent customer service/ client relationship skills.
  • Working knowledge of Excel is desired.
  • Demonstrated ability to work under pressure.
  • Accuracy and high attention to detail.
  • Excellent oral/written communication skills.
  • The ability to work as part of a team in a fast-paced, dynamic, and demanding environment.

For a confidential discussion and more information on the role, please contact Megan O’Doherty.