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Head of Shared Services

  • Sector: Accounting & Finance
  • Contact: Jason O'Flaherty
  • Contact Email: jason.oflaherty@collinsmcnicholas.ie
  • Job Ref: 17852

Head of Shared Services

An exciting opportunity has come in with our client. We are looking for a Head of Shared Services to join a growing organisation. Our client is based in Shannon, Co. Clare, and offers a hybrid working model. This role would suit someone with demonstrated experience in leading process improvement initiatives, experience in Mortgage Banking Operations in a leadership role, and someone with a proven track record of driving performance and delivering business results.

Key Responsibilities: (Full job spec available upon request)

  • Successfully lead the team towards achieving the goals of the department.
  • Ensure that systems, procedures, and controls are in place both to achieve quality operational standards and ensure compliance with regulations. 
  • Provide support across Operations in ad hoc projects and improvement programmes, engaging with business areas, suppliers, and clients as required to deliver on agreed objectives.
  • Cultivate a “continuous improvement” culture in the department so that all employees are fully conscious of the need to maintain quality and minimise risks and related costs, ideally using Lean Methodology. 
  • Ensure the ongoing and appropriate development of staff to enable them to achieve their full potential.

Key Requirments:

  • Experience in consistent delivery of client targets, contracted service levels and governance, risk and compliance alerts actioned as required.
  • Lean 6 Sigma Qualification (desirable).
  • Very strong attention to detail, ability to work to tight deadlines.
  • Excellent communication and presentation skills.
  • Experience in a strong customer focus orientated environment.

For more information or even a private discussion please contact Jason O'Flaherty.

jason.oflaherty@collinsmcnicholas.ie

061-512276