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Italian Customer Service Specialist - Galway

Italian Customer Service Specialist required with a strong background in customer service, order management, etc. Permanent opportunity. Galway city.

 

Responsibilities:

  • Responsible for primarily handling customer orders, sales on products, orders, etc., and achieving overall customer satisfaction. 
  • Assist with coordinating shipment logistics if shipping product from multiple warehouses.
  • Manages and maintains distributor and end use customer information (pricing, addresses, etc.)
  • Responsible for working with Finance to set up new customer accounts in our ERP system. Maintain and manage customer information forms in database. Assist customers in completing new vendor set-up as needed.

 

Requirements:

  • 3 years plus of customer service experience, including order entry and order processing
  • Fluency in Italian essential. Fluency in a second European language i.e. German would be a distinct advantage.
  • Strong communication (speaking and listening) and interpersonal skills.
  • Excellent ERP skills.

 

For a confidential discussion and more information on the role, please contact Noeleen Stewart.

noeleen.stewart@collinsmcnicholas.ie

091 706712