Customer Service & Languages JobsGerman Customer Service

  • GJ49515
  • Permanent
  • Galway, Galway City

Collins McNicholas

Customer Service Specialists required with fluent German. Permanent.  Galway city 

Responsibilities:

  • To provide first level support to our colleagues within EME in resolving customer complaints and improving our customers experience
  • To be a central source for data regarding product performance that then is used by Marketing, Manufacturing, etc. to deliver increased customers loyalty
  • To resolve customer issues in an efficient and timely manner and within agreed Service Level Agreements with our EME colleague
  • To continually identify opportunities for process and system improvements that will reduce time and increase efficient resolution of customer complaints

Requirements:

  • Previous customer service experience desired preferably in the healthcare industry but not essential
  • Fluency in a second European language is a distinct advantage (German, French, Spanish)
  • SAP or other ERP system experience a significant advantage
  • Proficient in MS Office programs such as Word, Excel and Outlook and comfortable with IT systems
  • Good attention to detail-oriented, a critical-thinker, experienced at investigating and resolving complex issues

For a confidential discussion and more information on the role, please contact Noeleen Stewart on 091706712 or email noeleen.stewart@collinsmcnicholas.ie.

First Name

Surname

Your Email (required)

Your mobile (required)

Preferred Collins McNicholas Office (required)

Comment / Cover Letter

Upload CV

In order to provide you with our services, we need to process certain personal information about you. We will only use your personal information to deliver the job-seeking or related services you have requested.

We seek your consent to store your data and provide you with the best possible service. If you have any questions regarding our legal obligations to you or your rights under the GDPR please refer to our privacy statement which clearly outlines all of your rights.

Related Articles

Beginner’s Guide: 5 Top Tips to Writing The Perfect CV

CV tips
Writing your first CV or updating it for the first time in a long time can be a daunting task. The below CV tips are some fundamental guidelines to help you when you are writing up your CV and are not sure what to add. It’s important to have a CV that tells the story […]
Read More
  • Find a job
  • Apply
  • Get a job