German Customer Service Agent

  • Reference: LK46875
  • Job Type: Permanent
  • Location: Limerick, Limerick City
  • Category: Customer Service, Call Centres & Languages

Leading company looking for a German Customer Service Agent to join their Limerick team!

Role:

  • Customer focused role involving supporting colleagues. 
  • Daily support on product transactions and queries. 
  • Working as part of a team to solve problems and queries at an early stage, to accept responsibility and accountability for all actions.
  • To manage all orders and communicate to third parties. 
  • Data processing and reporting of customer details. 
  • Involvement in projects. 
  • May be involved in the induction of staff. 
  • Promoting a positive environment.  

Requirements: 

  • Fluency in German essential.
  • 3-5 years in a customer focused role.
  • Excellent customer service skills and ability to work in a team.
  • Experience of taking initiave and responsibility.
  • Honesty and integrity.
  • Excellent written and verbal skills in both English and German. 
  • Good IT skills including Microsoft Office. 
  • Analytical and problem solving attitude.

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Claire Normoyle

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  • Claire Normoyle
  • Recruitment Consultant
  • 061 512270
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