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Front Office Manager

  • Location: County Westmeath
  • Job Type:Permanent
  • Sector: Office Support
  • Contact Email: michelle.miley@collinsmcnicholas.ie
  • Job Ref: 20275

The Role:

Our client, a reputable and well-established group in the hospitality sector which has multiple hotels and commercial developments, is looking to hire a Front Office Manager for a busy Athlone hotel. This is a permanent role.

Reporting to the General manager, you will be essential to ensuring guests receive a warm welcome.


Responsibilities include: (Full description available on request)

  • Manage the planning & operation of the Front Desk.
  • Preparation, implementation and training of SOP's and Standards.
  • Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
  • Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
  • Ensure a high level of customer service is achieved in the department.
  • Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
  • Promote the Hotel, it's outlets and local activities to all guests.
  • Ensure filing & administration in the department is in order


Requirements:

  • Minimum of 3 years experience in a similar role.
  • Knowledge of Opera essential
  • Highly personable with great communication skills.


For further information and a confidential conversation please get in touch with Michelle Miley 090 6450667 or email michelle.miley@collinsmcnicholas.ie