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French Customer Service (Cavan)

The Role:

Our client, a leading supplier of sheet metal materials, based in Cavan, is seeking a French speaker to join their team. It's a full-time permanent position, Monday to Friday 8.00-16.00. Fully onsite, offering a very competitive salary and benefits package.


Responsibilities:

  • Processing all orders, received via email, telephone and fax in an accurate and timely manner.
  • Provide product information to customers with support from the technical team on site.
  • Complete administrative tasks according to customer/market requirements.
  • Ensure that all customer queries - order queries, stock situation, deliveries, and invoices - are resolved satisfactorily.
  • Work closely with internal/external customers to build and maintain customer loyalty.


The ideal candidate:

  • 3rd level qualification is desirable and/or experience in a similar role is a bonus.
  • Good knowledge of the French language.
  • Strong customer focus.
  • Excellent telephone manner and professional writing skills.
  • Team player with an open and friendly personality with a can-do attitude.

 Benefits:

  • Competitive Salary
  • Onsite Parking
  • Employer Pension contribution
  • Employee Assistance Programme
  • Annual bonus incentive after probation period

For a confidential discussion and more information on this Customer service coordinator role please get in touch with Michelle Miley.


michelle.miley@collinsmcnicholas.ie

+353 90 6450667