French and Italian Customer Service Specialist

French and Italian Customer Service Specialist required with strong background in customer service, order management etc.   Galway city.

Responsibilities:

·      Responsible for primarily handling customer orders, inquiries from distributors and Sales on products, orders, etc., and achieving overall customer satisfaction.

·      Directs customer inquiries to appropriate personnel when unable to answer inquiries.

·      Responsible for handling credits, and maintaining current promotion files to allow visibility.

Requirements:

·      3 years plus of customer service experience, including order entry and order processing. Fluency in French and Italian essential. Must be fluent in English.

·      Strong communication (speaking and listening) and interpersonal skills.

·      Strong telephone skills/phone manner

·      Strong organizational skills

·      Excellent ERP skills.

For a confidential discussion and more information on the role, please contact Noeleen Stewart.

noeleen.stewart@collinsmcnicholas.ie

091 7067