Collins McNicholas

An exciting opportunity to join a leading company as a Financial Customer Service Rep on an initial 12 month contract. 

If you have previous contact centre or call centre experience handling written correspondence and calls this may be a great opportunity for you! 

If you have workflow experience and would like to develop your career, this position would give you exposure to finance and investments. 

Responsibilities:

  • Respond to all queries from customers and investors. 
  • Ensure all queries are handled in an efficient manner. 
  • Ensure all queries are handled with regard to the department procedures. 
  • Participation in team meetings and also in client visits as required. 
  • Additional duties as requested by the team and management. 

Requirements: 

  • 2+ years call centre or contact centre experience. 
  • Previous experience handling both written correspondence & taking calls.
  • Workflow management experience.
  • Relevant financial qualification advantageous.
  • Interest in investments and funds. 
  • Excellent ability to work in a fast-paced environment.
  • Experience dealing with a variety of clients and queries. 

For more information or a confidential discussion contact Claire Normoyle on 061-512270 claire.normoyle@collinsmcnicholas.ie 

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