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EUV Technical Lead - Semiconductor industry

  • Sector: Engineering
  • Contact Email: cathal.herron@collinsmcnicholas.ie
  • Job Ref: 23130

Are you a seasoned professional with a passion for cutting-edge technology? Join our client, a leader in the semiconductor manufacturing industry, as an EUV Technical Lead. Our client is renowned for their innovation and excellence in the semiconductor sector, driving advancements in technology and enabling the future of computing. As the EUV Technical Lead, you will play a pivotal role in ensuring the highest levels of field service support for semiconductor manufacturing equipment, particularly focusing on Extreme Ultraviolet (EUV) technology. This is an exceptional opportunity to work in a dynamic environment where your expertise and leadership will directly contribute to the success of advanced technological processes.

Responsibilities:

  • Oversee the daily installation, commissioning, and performance of EUV equipment at our client's site.
  • Coordinate all activities related to the installation and maintenance of semiconductor manufacturing equipment, ensuring adherence to global standards.
  • Establish and maintain strong relationships with key customers, acting as the primary contact for all service-related activities.
  • Serve as the main point of escalation for customer scheduling and technical issues, ensuring timely resolution.
  • Conduct advanced faultfinding and troubleshooting to resolve or escalate issues within agreed timeframes.
  • Manage root cause analysis investigations and communicate findings effectively to stakeholders.
  • Ensure all service activities are conducted using best practice methodologies and within regulatory and safety guidelines.
  • Monitor and update procedural documentation to align with operational best practices.
  • Collect and analyze data from the field service team to present to technical support personnel or customers.
  • Compile and present performance metrics for equipment uptime, maintenance, and overall quality to stakeholders.

Requirements:

  • Minimum of 5 years of field service experience in a relevant or related industry, with a strong customer-facing focus.
  • Proven ability to understand and interpret technical documentation, such as technical drawings.
  • University or formal qualification in mechanical, electromechanical, or electronics disciplines.
  • Strong ability to seek customer feedback and make informed decisions to enhance customer satisfaction.
  • Excellent people management skills, capable of building and maintaining customer relationships.

FULL SPEC ON APPLICATION

If you are interested in learning more about this fantastic opportunity, please contact Cathal Herron:

cathal.herron@collinsmcnicholas.ie

(090) 645 0660