Collins McNicholas

Role Responsibilities:

  • To effectively co-ordinate and manage the section so that the quality of the work and the service consistently meet the requirements of the organisation and the client. 
  • Manage client project planning, set up and resources.
  • Build and manage client relationships at an operational level.  This will include communicating proposals, quotes, operational matters, change orders and delivery of final product. 
  • To ensure that scheduled work is completed accurately and within agreed timelines.
  • Ensure equipment and systems calibration / qualification schedules are adhered to.
  • To ensure investigations and technical issues are completed and resolved in a timely manner.
  • Maintaining the MOS (management Operating System) and reporting performance as required.
  • Take responsibility and a hands-on approach to achieving the financial targets of the section. 
  • Track and control section budget and spending.
  • To collaborate with the other functions / departments as required to ensure that the efficiency and quality of work meets with organisational and client needs.
  • To assist in identifying opportunities for project continuity and / or new business opportunities.
  • Liaise with Business Development so that new opportunities are dealt with efficiently. 
  • Hire, motivate, develop and retain excellent analysts, scientists and team leaders that fit within the Company culture.
  • To motivate the team to perform to a consistently high standard through staff training and development and continuous feedback on performance. Instil a culture of continuous improvement.
  • Define, agree and track goals and milestones with senior management for the business unit. Ensure that the goals are defined and communicated to their respective teams. Ensure there is accountability for the achievement of the goals.
  • Ensure that the BU’s under your responsibility have appropriate systems, work ethics and polices in place to ensure that the work environment is safe and guarantees a high quality of service to clients.
  • To ensure that the work of the team is carried out in compliance with the organisations quality system.  Ensure that quality documentation is generated and updated to reflect current best practice and that this is done in a timely way.
  • Assist in the planning of required people resources and for selecting and recruiting the desired candidates. 
  • To assist in the planning of other resources e.g. equipment in line with budget requirements and ensure that that selected equipment is implemented in line with the organisations quality system requirements.
  • To effectively communicate all business activities to senior management, as appropriate.
  • Provide timely reports and financial forecasts to senior management as required.
  • Communicate well within the department and with other parts of the company.
  • Assist in the organisation’s goal to reduce costs and to innovate new technologies that will help the organisation provide new and cost-effective services to our clients.
  • Lead / take part in group projects / initiatives / assignments to improve the performance of the BU and the Company.
  • Establish strong links with suppliers to develop new service offerings and diversify our services.


Role Requirements:

  • Bachelor’s degree in analytical chemistry or equivalent is essential.  Postgraduate qualification is desirable. 
  • 5-7 years’ experience cGMP analytical Biochemistry/Chemistry with at least 2/3 years at management level is desirable
  • Proven ability to effectively manage a growing section is desirable
  • Excellent leadership skills.
  • Good commercial awareness and business acumen.
  • Well-organised, accurate, strong documentation skills.
  • Passionate about quality and client service.
  • Good communication skills both internally and externally.
  • Ability to understand clients’ requirements and to be able to devise and articulate the most appropriate solutions

For a confidential discussion and more information on the role, please contact Aisling Lane on 021-4320675 or email


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