Information Technology JobsDesktop Support Specialist

  • LK51196
  • Temporary/Contract
  • Clare, Limerick

Collins McNicholas

Collins McNicholas currently have an exciting opportunity for a Desktop Support Specialist with one of their clients in the Mid-West Region. This role is a 23-month contract position.

The Role:
The IT Level 1 Desktop Engineer will be part of the IT Infrastructure Team. Reporting to the IT Infrastructure Manager they will be responsible for providing day-to-day support and administration to end-users for LAN, desktop or laptop equipment. This role also supports remote access, Audio Visual support and Senior Executive support.

•  Setup IT equipment and install software for various applications and programs
•  Manage JIRA requests, prioritising appropriately
•  Interact with employees on desktop problems and their resolution
•  Manage IT inventory with accuracy and timeliness
•  Manage office printer infrastructure
•  Ensure all devices are patched monthly
•  Administer key Microsoft technologies such as Active Directory, Office 365
•  Provide support for Sharepoint administration
•  Email Management- Setting up users, distribution lists etc.
•  Deliver excellent customer service to all employees

• 3rd level IT related qualification
• Previous experience in providing administrative support for Cloud applications
• Demonstrated relevant experience in a similar role in a Financial Services environment (desirable)

For a confidential discussion and more information on the role, please contact Michael O’Leary


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