Collins McNicholas

Exciting opportunity for a Desktop Support Engineer with a large medical device company based in Waterford.

The Desktop Support Engineer will support the Infrastructure & Database Lead for office and manufacturing based end-user computing hardware and software on PCs, laptops, mobile devices, printers and peripherals.

Responsibilities: 

 

  • Responsible, as part of a team, for providing support to a large number of computing devices and users.
  • The primary helpdesk agent providing multi-level support to the site.
  • May be required to provide out of hours support on a Rota basis to the plant for critical systems and services.
  • Installation and support of various software applications.
  • Liaise with vendors on installation and error resolution.

 

Skills, Experience, and Education:

 

  • Third level Qualifications, coursework and experience supporting listed key activities of this position is advantageous.
  • Previous experience in regulated manufacturing environment advantageous.
  • Excellent troubleshooting skills.
  • High proficiency in installing and troubleshooting Windows 7 to 10.
  • An Awareness of enterprise systems and software such as SCCM, GPO, AD, DNS, DHCP, Bitlocker, WSUS patching, Networking, backups, helpdesk system, firewalls, proxy, Outlook etc.
  • Some system admin scripting experience.
  • Knowledge of backup software.
  • Ability to take on small projects.
  • Level qualification in Computer Science is preferred.
  • Good practical understanding of computer networking.
  • A keen eye on technology, able to bring new ideas and suggestions to the IT team.

For a confidential discussion and more information on the role, please contact Phil on 021 4911064 or email phil.burchell@collinsmcnicholas.ie

 

First Name

Surname

Your Email (required)

Your mobile (required)

Preferred Collins McNicholas Office (required)

Comment / Cover Letter

Upload CV

In order to provide you with our services, we need to process certain personal information about you. We will only use your personal information to deliver the job-seeking or related services you have requested.

We seek your consent to store your data and provide you with the best possible service. If you have any questions regarding our legal obligations to you or your rights under the GDPR please refer to our privacy statement which clearly outlines all of your rights.

Related Articles

Med Tech Report

A new report shows that Ireland’s medical technology sector employs over 32,000 people, hosts 18 of the 25 largest Med Tech companies in the world, and has €12.6 billion worth of exports annually, making Ireland the fifth largest exporter in Europe. Ireland develops some of the most sophisticated products in the industry, with particular strengths in high […]
Read More
  • Find a job
  • Apply
  • Get a job