Customer Service & Languages JobsCustomer Support Executive with German

  • LK51316
  • Temporary/Contract
  • Limerick, Limerick City

Collins McNicholas

Customer Support Executive with German

This role would be based around providing a professional, friendly and efficient level of service to customers throughout Europe. 

This role would suit a customer-focused individual with fluency in the German language.

Job Responsibilities:

  • Ensuring a high level of customer support to all customers at all times, taking ownership for first point of contact resolution wherever possible.
  • Process all transactions accurately through relevant company systems within department guidelines and Quality requirements.
  • Process customer feedback and product complaints through relevant company systems and within the required timelines.
  • Liaise with relevant courier companies and/or relevant internal teams to ensure prompt delivery to all customers.
  • Ensuring the company brand and image are communicated in a positive and consistent manner to all customers.
  • Manage key business processes as required, including highlighting required changes, documenting updates and providing associated training.
  • All functions to be carried out in compliance with the Company’s Quality Management Systems.

Job Requirements:

  • Previous experience in a multi-national customer service environment is advantageous.
  • Fluency in German and C1 to C2 level of proficiency in English.
  • Excellent telephone manner and interpersonal skills
  • Excellent data entry skills. Good working knowledge of Microsoft® Office
  • Attention to detail, accuracy, and ability to multitask
  • Ability to work under pressure and on own initiative with a positive attitude to problem-solving.
  • Availability and willingness to work outside of regular hours if required.

For any more information or a private discussion please contact Jason O’Flaherty.

(061) 512270

First Name


Your Email (required)

Your mobile (required)

Comment / Cover Letter

Upload CV

In order to provide you with our services, we need to process certain personal information about you. We will only use your personal information to deliver the job-seeking or related services you have requested.

We seek your consent to store your data and provide you with the best possible service. If you have any questions regarding our legal obligations to you or your rights under the GDPR please refer to our privacy statement which clearly outlines all of your rights.

Related Articles

Beginner’s Guide: 5 Top Tips to Writing The Perfect CV

CV tips
Writing your first CV or updating it for the first time in a long time can be a daunting task. The below CV tips are some fundamental guidelines to help you when you are writing up your CV and are not sure what to add. It’s important to have a CV that tells the story […]
Read More
  • Find a job
  • Apply
  • Get a job