Customer Service & Languages JobsCustomer Support – 2-3 Years’ Experience

  • D50311
  • Permanent
  • Louth, Meath

Video for this job

Collins McNicholas

Customer Support


Role/ Duties

  • 2-3 years of experience in Compliance operations or Customer Support.
  • Great organizational skills and a high attention-to-detail
  • Strong analytical, project management, and problem-solving skills
  • The ability to work independently with minimal guidance and direction
  • A highly collaborative approach and are a standout teammate
  • A natural curiosity to learn and grow


  • Responding promptly to customer inquiries regarding application statuses, transactions, and other issues
  • Ensure customer satisfaction and provide professional customer support
  • Reviewing customer applications and validate provided documents
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Communicating with domestic and international customers through various channels
  • Acknowledging and resolving customer complaints
  • Flagging trends with customer interactions, transactions, comments and complaints
  • Communicating and coordinating with other internal teams as necessary
  • Providing feedback on the efficiency of the customer service process

Bonus points if you also have:

  • Knowledge of and interest in cryptocurrency

For a confidential discussion and more information on the role, please contact Sarah Boyle.


First Name


Your Email (required)

Your mobile (required)

Where did you hear about us?

Comment / Cover Letter

Upload CV

In order to provide you with our services, we need to process certain personal information about you. We will only use your personal information to deliver the job-seeking or related services you have requested.

We seek your consent to store your data and provide you with the best possible service. If you have any questions regarding our legal obligations to you or your rights under the GDPR please refer to our privacy statement which clearly outlines all of your rights.

Related Articles

Beginner’s Guide: 5 Top Tips to Writing The Perfect CV

CV tips
Writing your first CV or updating it for the first time in a long time can be a daunting task. The below CV tips are some fundamental guidelines to help you when you are writing up your CV and are not sure what to add. It’s important to have a CV that tells the story […]
Read More
  • Find a job
  • Apply
  • Get a job